Tivoli Oriente Lisboa Hotel

This hotel is right by Lisbon Oriente train station. The reception team are friendly, helpful and speak English. Our room was a standard double room, perfect for a one night stop over. Plenty of room, sparkling clean and designed well with a high spec. The windows open, though also sound proof when shut, so a good night's sleep is guaranteed. Lovely bed too. Good coffee and bottled water also in the room. The Skybar is great. Lovely atmosphere, the tapas was yummy with vegetarian dishes. Very good service and obviously incredible views. Very good hotel, we won't hesitate to stay here again if in the area.

Check in was smooth. Bed was very comfortable. Room service was good. We booked here because it was walking distance from Lisboa Oriente train station and a short Uber ride to the airport.

On arrival our room was not suitable. There had been many flight cancellations and, as our own flight had been delayed resulting in our late arrival, our room had been given away. I think the hotel had assumed that we were two adults and two children but we were actually too mothers with two grown-up daughters travelling as a four. We needed a quadruple room (which is what we had booked) but on being shown to our room there were insufficient beds for four adults. The problem was discussed and we were moved to another room which, although slept all four of us, was not appropriate for a party our size. We were advised the next day that we were being moved to a larger room and were compensated by complementary breakfast also. We cannot fault the service that we received after the initial problem.

Right opposite the station so very convenient for arrival by train and only 3 stops on the tube to the airport. A bit of a trek to the old town, 20 min by tube or a bit longer by bus - but all easy trips. Our rooms were a bit small but nice enough. Aircon wasn’t brilliant. Good bathrooms. Breakfast was very good, plenty of variety. The rooftop bar is fun, great views, boom if you want to sit outside. We also liked the bar / restaurant on the first floor which were generally very quiet.

The hotel is very close to the train station and a really nice shopping mall. It was close to the Oceanarium which was good for the plans we had that day. The rooftop bar is really cute, nice views over the city. The breakfast had a wide variety which was nice.